Our Services

 
 

b1Services is a quality IT support company providing end-to-end IT solutions for business across the South East and beyond. Based in Bromley, South London, b1Services offers an exceptional range of IT services from network and infrastructure, through to software and hardware installation, desktop management, broadband and telecoms, plus full IT maintenance and support, both remote and on-site.

Established for more than a decade, b1Services prides itself on an innovative, hard-working and friendly approach; always taking the time to understand your needs and to find the best possible solution for your business. b1Services has partnerships with a wide range of manufacturers, so we don't just provide off-the-shelf products, we tailor them to fit your exact requirements.

 

Fully Tailored Packages

Our packages are based on specific customer requirements. These are based on early discussions with you to determine how your business works, how you want to work, where you want your business to go and base your needs around these discussions. They can all be modified as the customer relationship matures and changes are required

Remote Management and Proactive Monitoring

Our support packages are based on Remote management and proactive support. With these two combined we will know there is an issue before you will and will action accordingly. Our work is based on a ticketing system, but this will never be the "be all and end all" of our offerings. We much prefer to talk to our customers and work with them to fix any problems, than base every communication on a ticket number. Each bit of work we do is recorded in a ticket for the custmer and these are all available as monthly reports for the customer so you know exactly what we are doing and how we are doing at all times

VoIP Systems

We offer a very competitive VoIP package that is fully cloud based, meaning you can work from anywhere, making and receiving calls as if you were in the office.

Data Recovery, Backup and Business Continuity

Partnering with some industry leading products we can offer cloud based backup and disaster recovery. Combining this with our Business Continuity and you can be up and running within 15 minutes of having a major issue. Combine this with our data recovery services and you can rest assured your data is safe.

Cloud Services

With so many cloud services available, the technicians here at b1Services can help you cut through the jargon and recommend the best services for your business. We aren't tied to any single vendor so can truly offer the best fit for your company.

Virus Protection and Recovery

Viruses are big business these days. We have extensively tested a vast number of vendors to be able to partner with the top companies for our Anti-Virus and Anti-Malware offerings. Couple this with our Remote Management and Proactive Monitoring and you really are onto an easy to use, easy to manage IT system